Office Address
Roundpay Voice Tech

Address : 1st Floor 3/553 Vivek Khand, Station Road Gomtinagar, Lucknow U.P-226016, India

Contact For Sale

P : 0522-4077113

M : +91-8090078886, 8957955554

Email : sales@roundpay.in

Contact For Support

P : 0522-4069292

Email : support@roundpay.in

Email : yourroundpay@gmail.com

Client Login

FAQ

FAQ

  • What is roundpay.in?
  • roundpay.in - roundpay.in is an online recharge web portal offers online Mobile Recharge, DTH Recharge and Data Recharges for Airtel, Aircel, Idea, Vodafone, Tata Indicom, Tata Docomo, Reliance, BSNL, Videocon and for all major operators across the country. We also offer online DTH recharge for AirtelDTH, VideoconD2h, Tata Sky, RelianceBigTV, Dish TV and Sun TV. We are offering services for all GSM and CDMA prepaid subscribers across the country.
  • How can I recharge my mobile?
  • In order to avail the services provided you with by roundpay, need to register first by filling inquiry form or by calling customer support.
  • What to do If my account has been debited but not got recharge?
  • If account is debited and recharge is not recieved in the customer mobile number i.e recharge showing success but not recieved, mark it dispute and same will be refunded within 72 hours of time from the time of dispute.
  • How can I recharge from my User Balance?
  • User Balance is your virtual/actual balance against payment made by you in the company account,is used to avail the services offered by Roundpay.in
  • Would I get Refund for my Online User Balance?
  • Once you recieve the balance or existing balance in your wallet against your payment will not be refunded in cash or would be transfered in bank by Roundpay, you are requested to use the same by availing the services offered by Roundpay.
  • Whom to contact if my money has been debited, not got recharge or amount not added to my User Balance?
  • If money got debited and services not availed against same,mark it dispute or contact Customer Care.
  • Can I do recharge by SMS?
  • Yes, you can recharge by sending sms (Recharge Format) on the mobile number (LONGCODE) provided you with by Roundpay sms charge/sms tariff would be applied on transaction.
  • How to become Online Distributor/Retailer?
  • To become Distributor/Retailor , fill the enquiry form or contact custome support or sales team.
  • Are there any extra fees that apply to mobile recharges?
  • Yes to avail the service there is a service charge and same is non refundable.
  • What is the calling rate that will apply to my Mobile Recharge beneficiary?
  • Calling Rate for recharge benificiary would be same provided by mobile (telecom ) operator.
  • Whom to contact for any query?
  • For any query related services please contact Customer Care.
  • Calling Customer Care is chargable?
  • Calling Customer Care standard calling rate applied.
0522 - 4077113
24x7x365
  • Multi Recharge System
  •   1st Floor 3/553 Vivek Khand, Station Road Gomtinagar, Lucknow U.P-226010, India
  •   0522 - 4077113
  •   +91-8090078886, 8957955554
  •   support@roundpay.in
  • Multi Recharge System

About Roundpay

We are stationed at Lucknow having expertise in recharge, Travel software and API services. Our team of experts in same domain believes in quality to the best services, we have a dedicated team of customer service to give a comfort level and meet a satisfactory service level to our valuable clients around the network.


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